Terms of Use, Privacy Policy, and Cookie Notice

Last updated: March 29, 2026

Terms of Use

1. Who we are

This website and service (the “Service”) are operated by aiCarousels AB, Stora Varvsgatan 17B, 211 75 Malmö, Sweden.

Org. No.: 559500-7005

Email: [email protected]

These Terms govern your access to and use of aiCarousels.com and any related products, features, content, software, templates, exports, AI tools, and paid subscriptions we provide.

If you are a consumer in the EU/EEA, you benefit from any mandatory consumer rights that apply in your country of residence. Nothing in these Terms limits rights that cannot be limited by law.

2. Eligibility

You must be at least 16 years old to use the Service.

If the law in your country requires a higher minimum age for digital consent, you must meet that age or use the Service only with valid parental or guardian consent.

We do not knowingly offer the Service to children under 16.

3. The Service

aiCarousels is a digital online platform that helps users create, edit, generate, customize, and export social media carousel content and related visual materials.

Some features are free. Other features require a paid subscription.

We may add, remove, modify, suspend, or discontinue any feature, template, integration, or functionality at any time.

We do not guarantee that any specific feature, export format, template, design style, integration, or AI capability will remain available forever.

4. Accounts and account security

To access certain features, you may need to create an account.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must provide accurate and complete registration and billing information and keep it updated.

We may suspend or terminate accounts that contain false information, violate these Terms, create risk for us or third parties, or are used in a fraudulent, abusive, or unauthorized way.

5. Billing provider and third-party services

Accounts and subscription management are provided through Outseta.

Payments are processed through Stripe or other payment processors used by Outseta.

Affiliate tracking may be provided through Rewardful.

Certain AI-powered features may rely on third-party providers such as OpenAI and other model providers we may use from time to time.

Your use of third-party services may also be subject to those providers’ separate terms and privacy policies.

We are not responsible for the products, services, uptime, or policies of third-party providers.

Relevant third-party policies: Outseta Terms of Service, Outseta Privacy Policy, Stripe Terms, Rewardful Terms, Rewardful Privacy Policy, OpenAI Privacy Policy

6. Subscription terms

Paid plans are billed in advance on a recurring basis, monthly or yearly, depending on the plan you select at checkout.

Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.

You authorize us and our payment providers to charge the payment method on file for recurring subscription fees, taxes, and any other applicable charges related to your plan.

You can cancel at any time through your account billing settings.

If you cancel, your subscription remains active until the end of the current paid billing period, and then it will not renew.

Cancellation stops future renewals only. It does not retroactively cancel or refund the current billing period.

We may change pricing, packaging, features, limits, or subscription structure at any time. If required by law, we will provide advance notice before material pricing changes take effect for your next renewal.

7. Refunds and right of withdrawal

Because aiCarousels is a digital subscription service with immediate access to paid digital features, refunds are limited.

If you are a consumer in the EU/EEA, you may ordinarily have a 14-day right of withdrawal for online purchases. However, by purchasing a paid subscription and requesting immediate access to paid digital features, you expressly consent to the Service beginning immediately and acknowledge that, where permitted by applicable law, you lose your right of withdrawal once performance has begun.

To the fullest extent permitted by law, all payments are non-refundable once:

Refunds are not available for:

We may, at our sole discretion, consider a refund only in limited cases such as:

Any billing issue must be reported within 7 days of the charge date.

We reserve the right to deny refund requests in cases of abuse, bad faith, repeated refund demands, excessive prior refunds, chargeback threats, or conduct suggesting misuse of the Service.

8. Chargebacks and payment disputes

If you initiate a chargeback or payment dispute without first contacting support to attempt resolution, we reserve the right to suspend or terminate your access to the Service.

Where permitted by law, we may contest chargebacks that we reasonably believe are invalid and may submit relevant account, billing, login, usage, and cancellation records to the payment processor or financial institution handling the dispute.

9. Acceptable use

You agree not to:

We may investigate violations and suspend or terminate accounts without notice where necessary to protect the Service, our users, or third parties.

10. User content

You retain ownership of the content, text, prompts, images, files, and other materials you submit to the Service (“User Content”).

You grant us a non-exclusive, worldwide, royalty-free license to host, process, reproduce, transmit, adapt, and display User Content solely as reasonably necessary to operate, maintain, improve, secure, support, and provide the Service.

You represent and warrant that you have all rights necessary to submit and use your User Content and that your User Content does not violate any law or third-party rights.

You are solely responsible for your User Content and for any consequences arising from creating, exporting, publishing, sharing, or using content generated through the Service.

11. AI features

The Service may include AI-powered features that generate text, layouts, visuals, suggestions, or other outputs.

AI-generated output may be inaccurate, incomplete, biased, offensive, unavailable, or unsuitable for your intended purpose.

You are solely responsible for reviewing, editing, verifying, and approving any output before using, publishing, distributing, or relying on it.

We do not guarantee originality, non-infringement, legal compliance, commercial suitability, design suitability, platform acceptance, performance, or business results from AI-generated output.

12. Intellectual property

The Service, including its software, branding, design system, templates, exports, interface, documentation, text, graphics, logos, and all related intellectual property, is owned by or licensed to aiCarousels AB and is protected by applicable intellectual property laws.

These Terms do not transfer any ownership rights to you.

Except where expressly permitted by the Service, you may not copy, reproduce, distribute, modify, create derivative works from, republish, sell, lease, or commercially exploit any part of the Service without our prior written permission.

13. Availability and service changes

We do not guarantee uninterrupted, secure, or error-free operation of the Service.

The Service may be unavailable from time to time due to maintenance, updates, outages, third-party failures, internet issues, or other causes beyond our control.

We may release updates, patches, new versions, feature limits, plan restrictions, or technical changes at any time, with or without notice.

14. Disclaimer of warranties

The Service is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and results.

We do not warrant that:

15. Limitation of liability

To the fullest extent permitted by law, aiCarousels AB and its directors, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, use, reputation, or other intangible losses arising out of or related to the Service.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service will not exceed the greater of:

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer protection rights.

16. Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless aiCarousels AB and its affiliates, officers, employees, contractors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

17. Termination

We may suspend, restrict, or terminate your access to the Service, with or without notice, if:

Sections that by their nature should survive termination will survive, including sections concerning payments, refunds, chargebacks, intellectual property, disclaimers, limitation of liability, indemnity, and governing law.

18. Governing law and disputes

These Terms are governed by the laws of Sweden, without regard to conflict of laws principles.

If you are a consumer resident in the EU/EEA, you may also benefit from any mandatory rights and jurisdiction rules that apply in your country of residence.

If you are not an EU/EEA consumer, the courts of Stockholm, Sweden will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

19. Changes to these Terms

We may update these Terms from time to time.

The version posted on this page is the version that applies at the time of use.

Where required by law, we will provide notice of material changes before they take effect.

20. Contact

Questions about these Terms may be sent to [email protected].

Privacy Policy

1. Data controller

aiCarousels AB

Org. No. 559500-7005

Stora Varvsgatan 17B, 211 75 Malmö, Sweden

Email: [email protected]

2. What data we process

Depending on how you use the Service, we may process:

3. Why we process data

We process personal data as necessary to:

4. AI processing

If you use AI features, the content you submit may be processed by third-party AI providers we use to generate results.

By using AI features, you instruct us to send the relevant data to those providers for that purpose.

You should avoid submitting sensitive personal data unless necessary and appropriate.

Where applicable, we may permit certain AI providers to process limited API data for model improvement according to their own policies.

5. Data sharing

We may share personal data with trusted service providers that help us operate the Service, including:

We may also disclose data where required by law, legal process, regulatory request, or to protect our rights, users, or the public.

6. Retention

We retain personal data for as long as reasonably necessary for the purposes described in this Policy, including to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

7. International transfers

Some of our service providers may process personal data outside your country of residence.

Where required, we take reasonable steps to ensure such transfers are made under appropriate safeguards.

8. Your rights

If you are in the EU/EEA or where similar laws apply, you may have the right to request access, rectification, erasure, restriction, portability, objection, and to withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with your local data protection authority.

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal data.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-party services

The Service may link to or rely on third-party sites and providers.

Their privacy practices are governed by their own policies, not this Policy.

11. Contact

To exercise privacy rights or ask questions, contact [email protected].

Cookie Notice

We use cookies and similar technologies that are necessary to operate, secure, and improve the Service.

These may include cookies or local storage used for:

Third-party providers such as Outseta, Stripe, Rewardful, hosting providers, analytics providers, and AI-related services may also use cookies or similar technologies in connection with their services.

Where required by law, we will request consent before using non-essential cookies.

You can manage cookies through your browser settings, but disabling essential cookies may affect Service functionality.

If you have any questions, please contact us at [email protected].